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LATEST NEWS

 

CQC rating of 'Good'

New Inn Surgery has been awarded a rating of 'Good' by the CQC following an Inspection on 20th October 2016.

The new report once again finds services ‘Good’ in respect of being caring and in addition rated services as ‘Good’ in all other areas.

The practice has taken great strides forward particularly organisationally and the notable awarding of not one, but two levels above the previous CQC rating reflects the hard work and commitment of all the practice staff.

Please go to the Latest News link for more information.

 
 

Practice Management

Adrian Keast
The practice manager is involved in managing all of the business aspects of the practice such as making sure that the right systems are in place to provide a high quality of patient care, human resources, finance, patient safety, premises and equipment and information technology. The practice manager supports the GPs and other medical professionals with delivering patient services and also helps to develop extended services to enhance patient care.

Reception

Receptionists provide an important link for patients with the practice and are your initial contact point for general enquiries. They can provide basic information on services and results and direct you to the right person depending on your health issue or query. Receptionists make most of the patient appointments with the GPs and nurses. They also perform other important tasks such as issuing repeat prescriptions and dealing with prescription enquiries, dealing with financial claims, dealing with patient records and carrying out searches and practice audits.

Our receptionist team are:
Rosey
Carolyn
Elaine
Bev
 
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